FAQ

What is the delivery delay ?
The delivery of your order comes as soon as the payment is validated by the financial organization. Once the payment has been validated, the delivery of a server usually takes place in the minute, regardless of the time of day or night!
What kind of hardware do you use ?
We’re using last generation hardware for our game hosting servers. We’re using MD Ryzen 3800X @ 4.5GHz processors, ECC 2666MHz DDR.4 RAM, NVMe drives, and a low-latency 1 Gb/s network protected by DDoS L7.
Where are located your servers?
Our game servers are located in many countries around the world. In Europe, our datacenters are located in France, United Kingdom, Germany and Poland. For North America, we have datacenters on the East and the West side, and also in Canada.
When my server is backup up?
Your game server is backup up every 6 hours and at every shutdown. Those saves are kept for 1 year after the expiration of the contract, so you can restore your datas in 1-click anytime you want.
Is it possible to change offer?
At mTxServ, we only use high-quality hardware and everything is designed for simplicity. You can change your offer with one click from the panel, with 1 possible change for a time period of 15days. The remaining time will be converted on a pro rata basis into your new offer and this new offer will be active immediately, without any change into the ip adress nor data loss. (Limit: one offer change every 15 days maximum)
What method of payment are available ?
You can pay directly with Credit Card, Paypal, and Tokens. Tokens (virtual money specific to our website) can be credited with Credit Card, Paypal, PaySafeCard and mobile call/texts. Credit your tokens, share them with other members, and easily pay your services! The payout rates of tokens may vary depending on the method of payment chosen. Please consult the corresponding pages for more information.
Why rent a mTxServ server instead of a dedicated server / VPS ?
Hosting a gameserver might look simple with few bits of knowledge, but maintaining quality hosting requires time and precision. With mTxServ, in just a few seconds you can have a gameserver hosted in high-quality hardware, a new generation web panel to simplify the management of the server, many redundant backups, free web hosting with a MySQL database for your addons/plugins, and support dedicated to guiding you day by day. Choosing a GSP like mTxServ is getting the best of hosting, allowing you to concentrate on your preferred games as well as your community!
Who is behind mTxServ ?
Created in 2009 by passionate gamers who are still in charge, mTxServ has improved through the years to offer players the best experience possible on their preferred games. By becoming experts in hosting services for professional customers, we are able to offer quality services to everyone. Our servers are managed and optimized by hosting professionals, which is what makes our servers so reliable ;-)
Which control panel do you use?
At mTxServ, we attach great importance to the quality of the tools we offer, that’s why we have chosen from the start to develop our own management panel. This allows us to improve our services day by day, without delay and without constraint.
What happens if you forget or can't renew your server?
Your data are important and we know it. We are doing our best to protect it by doing a full backup of servers when they expire, this backup is kept for an entire year to allow you to restore it on a new ordered server. Simple, reliable.