What is the delivery delay ?
Get your game server in record time! As soon as your payment is validated by the financial institution, we rush to deliver your server. In fact, you can usually start playing in less than a minute, no matter the time of day or night! We understand how crucial it is for you to get started quickly, which is why we guarantee instant delivery as soon as payment is confirmed. Whether you order a server at 3 am or in the middle of the afternoon, our servers are automatically provisioned so you can invite your players immediately.
When my server is backup up?
Enjoy peace of mind with our advanced backup system for your game server. Your server is automatically backed up every hour, as well as every time it shuts down. Even better, when your contract expires a backup of your server is made and kept for 1 year. This means you can easily restore your backups with just one click at any time. We ensure your precious game data is secure and accessible, allowing you to pick up right where you left off without any hassle. Your worlds, builds, and modpack configurations are protected at all times.
Is it possible to change offer?
Absolutely! You can change your plan at any time, allowing you to adjust your needs based on the growth of your community or your preferences. You can switch from one plan to another (e.g., from Cubistart 4GB to Cubik 8GB) with a limit of one change every 7 days, and without changing your IP address. Your server grows with your community of players, and you only pay for what you need, month after month. This flexibility with no commitment allows you to optimize your costs according to your players' activity.
What method of payment are available ?
Discover our flexible payment options to make your transactions easier on our site. You can choose to pay directly by credit card, PayPal, or Tokens. Tokens are an exclusive virtual currency on our platform, which you can top up using your credit card, PayPal, PaySafeCard, or via mobile calls/codes. Credit your Tokens, exchange them with other members, and enjoy a simplified payment experience for all your services! Please note that the Token exchange rate may vary depending on the chosen payment method. Check the corresponding page for specific details. Whether you want to order for 1 month or 12 months, all payment methods are accepted. The payout rates of tokens may vary depending on the method of payment chosen. Please consult the corresponding pages for more information.
Why choose mTxServ over a dedicated server or VPS?
Hosting a game server may seem simple with some knowledge, but maintaining quality hosting requires time and rigor. With mTxServ, you get a powerful server in just a few clicks, hosted on high-end hardware (latest Ryzen 9 9900X processors, NVMe storage), a next-generation panel for easy server management, multiple redundant backups, free web hosting with a MySQL database for your add-ons/plugins, and above all, responsive support to assist you daily. Choosing a S&Box host like mTxServ means benefiting from the best in performance, allowing you to focus on your favorite games and, most importantly, your community of players! No fluff, just results: our servers are specifically optimized for S&Box and its modpacks / plugins. With mTxServ, in just a few seconds you can have a gameserver hosted in high-quality hardware, a new generation web panel to simplify the management of the server, many redundant backups, free web hosting with a MySQL database for your addons/plugins, and support dedicated to guiding you day by day. Choosing a S&Box hosting provider like mTxServ is getting the best of hosting, allowing you to concentrate on your preferred games as well as your community!
Who is behind mTxServ ?
Founded in 2009 by passionate players who are still at the helm, mTxServ has grown over time and through our experience to offer players an optimal experience on their favorite games. Having also become experts in online service hosting for professional clients, we are able to provide our quality services to as many people as possible. Servers managed and optimized by hosting professionals are what make our servers so high-quality. With 16 years of experience, we have supported thousands of players in their S&Box adventures, from the North to the South of Europe. Our servers are managed and optimized by hosting professionals, which is what makes our servers so reliable ;-)
Which control panel do you use?
At mTxServ, we are committed to providing exceptional tools, which is why we decided from the start to develop our own exclusive control panel. This approach allows us to make continuous improvements to our services, without delay or constraints. By having full control over the development of our panel, we can quickly respond to the changing needs of our customers, offering an optimal management experience. We continually invest in the evolution of our panel to provide you with advanced features and unmatched ease of use. One-click modpack installation, backup management, live console, FTP/SFTP access... everything is designed to make managing your servers easier.
What happens if I forget or am unable to renew?
Your data is important, and we know it. That's why we go the extra mile by making a complete backup of your servers when they expire. This backup is kept for 1 year to allow you to reopen your server with your data. Simple and effective. Even if you don't renew for several months, your worlds, modpack configurations, and all your data remain accessible. You can come back whenever you want, with no commitment, and find your server exactly as you left it.
What are the performance specs of mTxServ servers?
Our servers are equipped with the latest AMD Ryzen 9 9900X processors clocked at 5.6GHz, delivering exceptional performance for all types of S&Box servers. Whether you're hosting a lightweight server or resource-intensive modpacks, our servers ensure smooth gameplay. Ultra-fast NVMe storage guarantees minimal load times, even for large worlds. With 4GB to 32GB of dedicated RAM depending on plans and games, each plan is optimized to support many simultaneous players without lag.
Can I install my own modpacks and plugins?
Absolutely! Our control panel gives you full access to install hundreds of popular modpacks with just one click (Curse, All the Mods, FTB, etc.), but you can also upload your own custom JAR & configuration files. You have full FTP/SFTP access to all your files, allowing you to install any plugin, mod, or custom configuration. Our panel supports all versions. You can change versions anytime, based on the needs of your players and community.
How many players can connect simultaneously?'
There is no player limit imposed by mTxServ on most of games & plans! You set the maximum number of players yourself in the panel; the only limits are those of the game itself and the performance of your chosen plan. For example a Cubistart 4GB plan is perfect for 10-20 players in Vanilla, while a Cubiultra 32GB plan can support dozens of players on heavy modpacks. Our team can advise you on the best plan for your project on Discord.
Is my server's security guaranteed?
Security is our top priority. All our servers are protected by CosmicGuard Layer 7 anti-DDoS technology, ensuring 24/7 protection against attacks. Your data is automatically backed up every hour and stored for a few months. Our European & US data centers meet the strictest security standards. Additionally, our permission system allows you to share panel access with your moderators while maintaining control over sensitive actions. Your players can play with peace of mind.
Is there a minimum contract duration?
No contract commitment! You can choose to pay monthly (1 month), quarterly (3 months with a 10% discount), semi-annually (6 months with a 20% discount), or annually (12 months with a 30% discount), but you are free to cancel at any time. Renewal is manual, so you retain full control over your subscription. You can order to test our performance for 1 month, and if you're satisfied, switch to annual billing to save 30%. This flexibility with no commitment is ideal for players who want to try different modpacks or adjust their hosting seasonally.
Where are your servers located?
Our servers are currently hosted in Europe in London (UK) & US in Dallas (TX), in state-of-the-art data centers. These locations provide excellent latency for European & North American players, whether you're in the North, South, East, or West of the continent. We are constantly expanding our infrastructure to offer new geographic locations and provide the best possible performance for all our customers. Geographic proximity ensures a smooth gaming experience with minimal ping for your players.
What support is available if I have a problem?
Our support team is highly responsive and available on our website with tickets to answer all your questions. Whether you're a beginner needing help installing your first modpack, or an advanced user looking to optimize your server's performance, we're here to assist you. Also our Discord community includes thousands of active players who share their experiences and help each other. You'll also find a comprehensive help center with detailed tutorials for creating a S&Box server, installing mods, optimizing your servers, and much more. With 16 years of experience in game hosting, we have the answers to your questions!